Returns & Exchanges

We accept returns for an exchange only. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For all mask orders we do not accept returns in any condition.

Any item not in its original condition, is damaged, missing parts or returned for reasons not due to our error will not subjected to refund.

There are no refunds will be accepted at this time. All sales are final. 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should email our customer service, it is customer responsibility for any return costs. We will not send a return label. We are not responsible of any stolen or lost items for any circumstances. Customers always should contact their local carrier for any reports. 


We will ship to your PayPal or Payment Card registered address ONLY. Any requests or payments made to an alternative address will NOT be shipped. Please Note: International shipments may be subject to import taxes and/or customs fees. These fees are the responsibility of the recipient.

Please note
All items will have to be signed for. We send items as soon as possible and we are not responsible for delivery times once shipped. Tracking code/reference will be given to the customer to track their item(s).

International Delivery with DHL Express. For full insurance please contact us for a quotation.


324 S. Beverly Drive Beverly Hills, CA 90212

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.